Memberships built around the level of support you need
Three tiers. Same nurse, same continuity, same clinical care. The difference is how much counselling you want alongside it - and how fast we respond when things change.
All tiers include a 7-day trial. No charge during the trial. Switch tiers or cancel anytime.
Pick the tier you'd like to try. Your trial starts immediately.
Choose the level of support that fits your life - switch plans or cancel anytime.
Clea Connect
Ongoing support, between appointments
For people who want a dedicated mental health nurse in their corner - someone who knows their condition, checks in regularly, and holds the thread between medical appointments.
Dedicated mental health nurse support
Weekly calls and texts with your nurse
Messaging anytime, with 48-hour response window
Care navigation support
Monthly speaker session
Outcome check-ins at signup, 3 months, and 6 months
Cancel anytime, switch tiers anytime
Best for: Consistent support between medical appointments, without ongoing counselling.
For people who want their nurse relationship and monthly counselling with someone who already knows their full story — without explaining their condition from scratch every session.
Everything in Connect, plus:
Monthly counselling session with a registered counsellor experienced in chronic illness
Same counsellor each session, wherever possible
Support between sessions
Counselling designed for chronic illness
Access to condition-specific group programs and workshop
Best for: Regular, structured support with counselling included when you need it.
For people moving through a harder period — a new diagnosis, surgery, a flare cycle, a fertility decision, a treatment change. Closer contact, faster response, deeper counselling support.
Everything in Care, plus:
Fortnightly counselling sessions (twice the frequency of Care)
Priority access to your mental health nurse
Same-day response during business hours (24 hours)
Quarterly review with your nurse and counsellor together
Priority access to quarterly wellbeing workshops
Best for: More consistent, higher-touch support during unpredictable or harder periods.
PAdditional therapy sessions with a registered psychologist are available on all tiers. With a Mental Health Care Plan from your GP, you can claim Medicare rebates of up to $96.65 per session for ten sessions per calendar year.
ONGOING SUPPORT FOR CHRONIC ILLNESS • CANCEL OR SWITCH PLANS ANYTIME
A dedicated mental health nurse who specialises in your condition
Regular support from the same mental health nurse who understands life with chronic illness.
Weekly calls and texts, plus messaging between
Ongoing check-ins and support designed to continue between sessions - not just during them.
Access to your full notes, messages, and outcomes data
Counselling support is available within Care and Care+ memberships during more difficult periods.
Support that adapts with you
Built for the ups and downs of chronic illness, including changes in symptoms, energy, and capacity over time.
Cancel anytime, switch tiers anytime, no friction
Switch memberships or cancel anytime as your support needs change.
Built for chronic illness
Designed to support the emotional impact of living with long-term health conditions including migraines, chronic pain, autoimmune conditions, and chronic fatigue syndrome.
Pick a tier. Try it for 7 days. Decide from there.
Can I switch tiers later? Yes, any time. Switch up or down based on what you actually need. Most members change tiers at least once in their first year as life changes.
What happens if I cancel during the trial? Nothing. You don't owe anything. You'll keep access to your nurse for the rest of the trial week, then your membership ends.
Can I pause my membership? Yes. You can pause for up to 8 weeks per year (illness, travel, hospital admission). Your nurse holds your spot.
Are there cheaper plans? Not currently. We've priced Connect at the lowest level that lets us offer a real nurse relationship, not a chatbot or a content library. If $49/fortnight isn't workable, talk to us - we may be able to point you to a more affordable option somewhere else.
Do you offer student or concession pricing? Not yet. We're working on it. If this matters for you, email us and we'll let you know when it launches.
Is the trial really free? Yes. No card needed to start. You provide payment details when you decide to continue after week one.
What if I'm unhappy with my counsellour? Rematch any time, no questions asked
If you need immediate help: Lifeline 13 11 14 · Beyond Blue 1300 22 4636 · Emergency 000
More continuity
Support designed to stay consistent over time.
Less overwhelm
Regular check-ins and support between appointments.
More support
Built to work alongside your existing healthcare team.
Stories from people who understand chronic illness
“Living with health challenges can be exhausting, and you can’t carry it all by yourself forever. That’s why I signed up for the Clea.”
Belinda
44, Manly, living with chronic fatigue
“Clea makes support simple. It’s flexible, on-going, and feels like it’s designed to work around real life, not the other way around. That’s why I joined Clea.”
Alice
29, Balmain, living with chronic migraines
“It’s rare to find a service that feels built for you. Cleo’s approach just makes sense, and I wanted to be part of it from the start, so I signed up to Clea.”
Isabelle
33, Neutral Bay, living with IBS
“I signed up to Clea, it’s flexible, affordable and just makes sense.”
Benji
41, Sydney, living with chronic illness
Steven
40, Sydney, living with fibromyalgia
“Finally, something made for people like me. I’ve spent years feeling overlooked, and this feels like the support I’ve been waiting for.”
Why people living with chronic illness are joining Clea
Life with chronic illness
Symptoms, energy, and emotions can change day to day
The mental load often continues between appointments
Retelling your story to new providers can become exhausting
Support can feel inconsistent during flare-ups or difficult periods
How Clea is different
Built specifically for people living with chronic illness
Ongoing support between appointments from mental health nurses
Counselling available when needed within Care and Care+
Designed to work alongside your existing healthcare team
Support built for life with chronic illness
Whether you’re living with migraines, endometriosis, chronic pain, autoimmune conditions, fibromyalgia, or chronic fatigue syndrome - Clea provides ongoing support between appointments from dedicated mental health nurses, with counselling available when needed.
Built for the emotional side of chronic illness, and designed to work alongside your existing healthcare team.
Clea acknowledges the Traditional Custodians of the land on which we live and work, and pays respect to Elders past and present.
Clea provides non-crisis mental health support for people living with chronic illness. If you require urgent or emergency support, contact Lifeline on 13 11 14 or call 000.
