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Cookies Policy

LLast updated: 8 August 2025

Clea Mental Health uses cookies to improve your experience, understand how people use our website, and deliver relevant information and, where appropriate, advertising. This Cookies Policy explains what cookies are, how we use them, and the choices available to you.

What are Cookies?

Cookies are small text files stored on your device or browser when you visit a website. They help websites remember your preferences and understand how people interact with pages, links, and content.

How Cleo Uses Cookies

We use cookies and similar technologies to:

  • Understand website traffic and usage patterns (for example, via Google Analytics)
  • Improve site functionality and user experience
  • Help diagnose technical issues or bugs
  • Run paid advertising and remarketing campaigns (for example, Meta Pixel and Google Ads)
  • Personalise content and communications where appropriate

These cookies may collect information such as your IP address, browser type, device data, and interaction behaviour. They do not directly identify you unless you choose to submit information through a form or sign up for our services.

Types of Cookies We Use

  • Essential cookies
    Required for basic website functionality, such as navigation and page access.
  • Performance cookies
    Help us understand how people use our website so we can improve it.
  • Marketing cookies
    Support advertising and remarketing activities.

Preference cookies
Remember your settings and preferences, such as language or location.

Third-Party Cookies

We may allow trusted third-party services to set cookies on our website, including:

  • Google Analytics
  • Meta (Facebook) Pixel
  • HubSpot or Typeform (for forms and bookings)

These third parties may collect or receive information about your interaction with our website and use it in accordance with their own privacy policies.

Your Choices

You can:

  • Accept or reject cookies via the cookie banner on your first visit
  • Change your cookie preferences at any time through the cookie settings on our website
  • Clear cookies through your browser settings
  • Use browser tools or extensions to block cookies

Please note that disabling certain cookies may affect the functionality or performance of the website.

Changes to This Policy

We may update this Cookies Policy from time to time. Any changes will be published on this page.

Contact Us

Questions about cookies or data use?

Email us: hello@cleamentalhealth.com

Subject: Cookies Policy

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Clea acknowledges the Traditional Custodians of the land on which we live and work, and pays respect to Elders past and present.

Clea provides non-crisis mental health support for people living with chronic illness. If you require urgent or emergency support, contact Lifeline on 13 11 14 or call 000.