HOW CLEA WORKS
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How CLEA Works
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COMMON QUESTIONS
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FOR PRACTITIONERS
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OUR WHY
CARE MEMBERSHIPTHERAPY ADD-ONFIRST SESSION FREE
How CLEA WorksCARE MEMBERSHIPtherapy ADD-ONcommon questionsFOR PRACTITIONERSOUR WHYFIRST SESSION FREE

Mental health support for people living with long COVID and chronic fatigue.

Start your first session free. Speak to a counsellor who understands long COVID and chronic fatigue every fortnight, with messaging support and check-ins between sessions. Add therapy anytime if you need deeper clinical support.
FIRST SESSION FREE
No referral needed • Chronic-illness counsellors • Phone or video sessions • Fortnightly support • Add therapy anytime
NO DOCTOR REFERRAL NEEDED
COUNSELLORS WHO UNDERSTAND CHRONIC ILLNESS
PHONE & VIDEO SESSIONS
SIMPLE FORTNIGHTLY SUBSCRIPTION
BUILT FOR AUSSIES LIVING WITH LONG-TERM CONDITIONS
NO DOCTOR REFERRAL NEEDED
THERAPISTS WHO UNDERSTAND CHRONIC ILLNESS
PHONE & VIDEO SESSIONS
SIMPLE FORTNIGHTLY SUBSCRIPTION
BUILT FOR AUSSIES LIVING WITH LONG-TERM CONDITIONS

Support without pressure to bounce back

When recovery has no clear timeline, it can feel frustrating and isolating. Clea provides mental health support that respects your limits, pace, and uncertainty.
Support that meets you where you are.
Personally matched 1:1 consellors who understands chronic illness
Fortnightly 30 or 45-minute sessions via phone or video
No clinics, no waiting rooms, no doctor referral needed
Flexible support that fits around your energy and symptoms
Ongoing care designed to help you feel more in control, over time
FIRST SESSION FREE

How Clea works

Clea helps you manage the emotional toll of chronic illness and feel more in control of your mental health. Cancel anytime. No lock-ins. Just real, ongoing support, built around you.
1
Start free
Meet your counsellor and share what pain looks like for you. No paperwork. No pressure - just someone who understands chronic pain.
2
Support every fortnight
Talk to the same counsellor every two weeks. Depending on your membership, message them anytime symptoms flare or life feels heavy.
3
Add therapy anytime
If you need deeper support, add therapy with a psychologist trained in chronic illness and chronic pain. Optional, rebates may apply.
FIRST SESSION FREE

Support for the realities of chronic pain

Chronic pain affects more than your body, it shapes your energy, mood, clarity, and confidence.

Your counsellor understands the unpredictability of flare-ups, the need to pace your days, the frustration and fear that come with long-term symptoms, and the emotional toll of feeling isolated or misunderstood. You don’t have to manage that mental load alone.
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“Finally, someone understands the emotional side of constant pain.”
Belinda
38, Manly, living with chronic back pain
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“My counsellor helps me manage flare-ups and the fear around them.”
Alice
42, St Kilda, living with Fibromyalgia
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“Flexible, supportive, and actually built for my life.”
Isabelle
29, Neutral Bay, living with Neuropathic pain

Support your way

Clea Care
ONGOING SUPPORT — FOR WHEN THINGS FEEL MOSTLY STEADY
One 30-minute counselling session every fortnight
‍By phone or video, with the same counsellor each time.
Message support between sessions
‍Send short messages if something comes up. Replies aren’t instant, but you’re supported.
The same counsellor each time
‍So you don’t have to re-explain your health or your story.
Chronic-illness-trained counsellors
Cancel anytime
Best for you if your condition is relatively stable and you’re comfortable waiting until your next session if something comes up.
FIRST SESSION FREE
first session free
$59/fortnight
Clea Care+
MORE SUPPORT WHEN THINGS CHANGE — FOR WHEN SYMPTOMS FLUCTUATE AND YOU NEED MORE ACCESS
One 45-minute counselling session every fortnight
Longer sessions for deeper conversations.
Priority messaging
Messages to your counsellor are prioritised when you need support sooner.
Short check-in calls between sessions
Brief 10–15 minute calls if something changes and can’t wait.
Practical tools for pacing, energy, and overwhelm
Simple strategies to help manage energy, pacing, overwhelm, and flare-ups.
Cancel anytime
Best for you if your condition can change week to week and waiting between sessions sometimes feels too long.

FIRST SESSION FREE
first session free
$89/fortnight
RECOMMENDED
Therapy Add-On
For clinical care when you need it
Psychologists experienced in chronic illness
Registered clinicians with experience in long-term and complex health conditions
Sessions booked individually - no lock-in
‍Add therapy only when you need it
$160 per session (before rebates)
‍Standard 45-minute session
~$50–$85 per session after Medicare rebates*
With a Mental Health Care Plan
ADD THERAPY

What’s included in your membership

Everything you need, nothing you don’t. Clea is built for life with chronic pain - flexible support that adapts to your symptoms, energy, and pace.
access support for $59/fortnight. cancel anytime.
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Personally matched counsellor
Someone who understands chronic pain and supports the emotional load that comes with it.
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Fortnightly sessions
Consistent support that helps you stay grounded and make steady progress.
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No clinics. No GP referral.
Just simple, clear, ongoing care when you need it.
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Support that adapts to your pain levels
Good days, bad days, unpredictable days - your counsellor adjusts with you.
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Ongoing guidance between sessions
Tools, clarity, and reassurance during flare-ups, not just scheduled appointments.
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Chronic-illness–informed tools
Gentle prompts, pacing strategies, and practical supports designed for chronic pain and long-term conditions.
Most frequent questions
Do I need a Doctor referral?
No referral is needed to start. If one’s needed later for Medicare or health fund purposes, we’ll help you organise it.
How does counsellor-matching work?
We personally match you with a counsellor based on your condition, preferences, and goals including experience with things like autoimmune disease, fatigue, pain, or neurological conditions. We also consider gender and therapy style to make sure the fit feels right.
Can I change my counsellor if it’s not the right fit?
Yes and we’ll support you through it. Fit matters, and we want you to feel safe and understood.
What conditions do you support?
Clea supports over 100 chronic conditions including autoimmune diseases like lupus, rheumatoid arthritis, and Hashimoto’s, as well as PCOS, endometriosis, long COVID, gut disorders (like IBS), chronic pain, chronic fatigue, fibromyalgia, diabetes, and chronic migraine.

If your condition affects your daily life, Clea’s here for it.
Can I pause or cancel my plan anytime?
Yes. Your subscription is flexible. You can pause or cancel anytime by contacting our team, just give us 48 hours’ notice before you next billing cycle so we can update your plan in time.
FIRST SESSION FREE

Chronic pain doesn’t wait. Your mental healthcare shouldn’t either.

Start with your first session free and get matched with a counsellor who truly understands chronic pain - the flare-ups, the fatigue, and the emotional toll.
FIRST SESSION FREE

We carry the mental load so you’re not alone, less coping - more you

Fortnightly sessions with counsellors trained in chronic illness, with messaging support between sessions. Care that adapts to your symptoms, energy, and pace.
FIRST SESSION FREE
The Cleo logo in white.
Care that builds over time - your history, patterns, and what helps are carried forward  /  COUNSELLOR-LED SUPPORT  /  Phone & video sessions  /  Built specifically for chronic illness /  SIMPLE FORTNIGHTLY SUBSCRIPTION  /  MENTAL HEALTH MEMBERSHIP

Australia’s first mental health membership built for people living with chronic illness
Clea is an ongoing mental health membership for people living with chronic illness, offering counsellor-led care with continuity over time so you don’t have to keep explaining your condition, flare-ups, or history. Your first session is free, with therapy available anytime.
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